Livermore Pick-up Information
Squares is a home bakery in Livermore that operates on appointment-only basis. This means that we prioritize your convenience by scheduling your pick-up times in advance, ensuring a smooth and seamless experience.
When you place your order, you will be prompted to choose a 15 minute pick-up slot.
A reminder email with our pick-up address and details will be sent the day before your scheduled pick-up.
When you arrive for pick-up, you'll find a table on our porch with your name displayed and your order placed behind it, ready for pick-up.
While we typically offer contactless pick-up, during hot weather, we’ll meet you directly to hand off your order, as our cakes, cupcakes, and other treats can’t be left out in the heat.
Treat Transport
When carrying the box, hold the box from the bottom, not the sides. Please make sure you have a flat surface in your car to transport your treats, preferably in the passenger footwells of your car to reduce the chances of them moving. Avoid putting it on any area with a slant; we do not recommend someone holding the cake. Please do not place them on top of a seat, as this can cause them to fall and damage the products. Keep the box flat during transport and avoid braking quickly or making sharp turns.
Avoid placing the box near heat sources during transit and storage; this may melt the product. Do not leave your treats in the car for longer than it takes for you to get home. Heat will affect the treats and can cause them to melt, especially with our cakes and cupcakes.
Can’t make your pick-up?
If those times don't quite fit your schedule, don't hesitate to reach out to us at info@squaresbakes.com before placing your order. Just let us know in advance and we'll do our best to find a pick-up date and window that works for you. We're here to help make your experience as convenient as possible!
Life happens, and we understand that sometimes plans change. If you can't make it to your designated pick-up time, please contact us at info@squaresbakes.com as soon as possible. We'll try our best to reschedule and make sure you still get your delicious treats. Due to our policy, it is the customer’s responsibility to contact Squares over email if they are unable to make their pick-up time slot.